Skip Navigation LinksHome > Services > Managed IT Services > Helping Hand Services

Helping hand servicesNON CONTRACTUAL AND AD HOC SERVICES - WHEN YOU NEED THEM.

If you need help right now, or want to develop a relationship with a service company before committing to a monthly fixed rate, you can use our Helping Hand program to familiarise yourself with our engineers and our high quality services.

A wide range of services are available to your company, simply by picking up the phone, or using this site to book an appointment. Whether it's solving user problems with their computers or printers, or whether you want a quote for setting up a new server or storage project.

Some of the many services that we can offer are summarised below. To get started, either call our team, or request an appointment.

We can help you and your company with:

  • Standard Windows and Linux desktop services (setup, troubleshooting, standardisation)
  • Business continuity (backup, disaster recovery)
  • Server installation and configuration (standalone, small business, blade servers etc)
  • Security, and user management (group policy, remote access, content filtering, employee policies etc)
  • Networking services (wireless, VPNs, backbones, testing and performance management)
  • Speciality services (SAN setup and consulting, virtualisation and consolidation)
Book an appointment

CONTACT DETAILS

Phone (National)

1300 738 237

Sydney

Unit G03, 25 Solent Circuit
Baulkham Hills NSW 2154

Melbourne

166 Sycamore Street
Caulfield South VIC 3162

Company ABN

63 003 209 603

What our customers say

[The] team at Famill are an invaluable extension to our IT team at Heatcraft. They have always been flexible to our changing business needs and been able to provide solutions to our hardware and software projects no matter the scale and scope.

Benjamin Rooney
Heatcraft Australia Pty Ltd.
--------------
Our Vision - To lead the market in temperature and climate control solutions.