Define and monitor your business's essential equipment and services in a way
that's relevant to your business objectives.
As well as market leading technical support for all of your IT infrastructure,
our range of support services also includes a unique and powerful way of
determining whether your IT system is meeting your business objectives. Our
system allows you to identify the various critical points in your IT system,
anything that you consider essential to your business, and monitor how these are
affecting your business objectives.
You and your management team can work with our Technology Advisors to build a
list of equipment or services which you feel are fundamental to everyday
business operations, an example of such a list might be:
- Company wide internet access
- The label printer in the warehouse
- The PC used by the financial controller to do online banking
- The marketing files used each day and stored on a server
Once you've determined what your essential equipment and services are, our
Technology Experts will install remote monitoring software and build a simple
report card that will give you weekly and monthly visibility to these services.
Unlike most technical reporting, this service will give you an easily digestible
insight into how well these services are performing. A sample report, might look
like this: